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English for Tourism - Hotel Reception and Front Desk
Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists as they are the guestsβ first and last interaction with hotel staff. This free online English course first teaches the steps involved in checking a guest into a hotel. You will learn how to greet guests make confirmations and ask for personal identification and payment. You will also learn how to provide room keys room numbers give room directions and how to offer help with the bags.Furthermore you will learn about the steps involved in checking a guest out of a hotel. You will be learning how to make the proper greetings take the room number and check customer's satisfaction. You will then learn how to properly present the bill ask the guest to sign it and identify the payment type. The course will also teach you how to bid the guest farewell. Very importantly you will learn how to resolve complaints that guests make about the hotel staff and the service.English is the main language of international communication and is essential for people working in the tourism and hotel industry. Upon the completion of this online course you will learn the English vocabulary necessary for working at a hotel reception or front desk. Enroll in this online course today and improve your knowledge of English for hotel receptionists and front desk workers.
Disclaimer: Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
Disclaimer: Some of the links on this website are affiliate links, meaning we may earn a commission if you click through and make a purchase. This comes at no additional cost to you.
By clicking the button above, you acknowledge that you will be redirected to a third-party website and agree to their terms and conditions.
Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
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Share this product with a friend:
Refer a friend and earn 0.05 CEC when they click the link, plus an additional 1.00 CEC if they register. Share this Product and boost your earnings together!
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