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Communication in Caregiving
Communication Essentials
Communication Fundamentals
Communication Skills - Perception and Non-Verbal Communication
Communication Skills - Persuasion and Motivation
Communication and Conflict Management
In this course you will learn about complex processes like negotiation conflict resolution and relationship management that successful practitioners possess. You will also see how to apply a blend of perceptual persuasive analytical and interpersonal skills to workplace communications. In the ever-changing modern business environment managers start and expand their operations by virtue of their successful negotiations and the long-term relationships they develop with different parties. However these relationships can break down due to ineffective negotiating behaviour poor conflict-management approaches misunderstandings and misperceptions about the other parties' positions and interests. In this course we will study the theory processes and practices of negotiation conflict resolution and relationship management to help you be a more effective negotiator in a variety of situations. We examine effective and ineffective strategies determine why they work or don’t work well and discuss successful alternatives. We also identify negotiation and conflict resolution patterns in different national and cultural contexts to understand how interpersonal style personality culture and other variables influence our negotiation and decision-making skills. While the objectives of this course focus on business negotiations the principles can apply to a vast and diverse range of personal and public situations. Successful bargaining entails finding as many positive aspects as possible in all situations. You can only accomplish this with careful planning which will help you become more confident when choosing a negotiation strategy. But perhaps more important than planning an appropriate strategy is knowing what motivates us and our counterparts to make decisions. In this course we explore various biases that affect our decision making and how we can use this knowledge to overcome obstacles and learn to make objective and practical negotiations. So wait no more and enrol in this course today to take your communication skills to the next level.
Disclaimer: Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
Disclaimer: Some of the links on this website are affiliate links, meaning we may earn a commission if you click through and make a purchase. This comes at no additional cost to you.
By clicking the button above, you acknowledge that you will be redirected to a third-party website and agree to their terms and conditions.
Product information, including title, description, and images, is sourced/provided by our affiliate partner, Alison US CA.
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